Release Notes: July 23, 2026

What's New

In this release, we've focused on smoothing out checkout friction, refining entry controls, and powering up your marketing analytics:

• Fairer US Tax Rounding: Gift card payments now cover exact totals cleanly, eliminating frustrating single-cent leftover balances at checkout.

• Smarter Check-in Waivers: Activity-specific waivers no longer block general facility entry, complete with clearer error messaging to keep entry lines moving.

• Upgraded Self Check-in Kiosk: A refreshed, family-friendly design paired with faster, reliable barcode scanning for effortless customer check-ins.

• Enhanced Meta Pixel & CAPI Tracking: Fixed missing parameters on Purchase events, stabilized AddToCart tracking, and introduced a configurable Lead event for higher-precision ad reporting and ROAS optimization.

What's Updated

➔ US Tax rounding on gift card payments

We’ve improved how we handle US tax rounding when a customer pays with a gift card.

• If a gift card is used to cover an exact total (e.g., $33.30), the platform will now apply the full amount correctly - so customers shouldn’t see a $0.01 remaining balance caused by rounding.
• This helps avoid awkward “one cent left to pay” situations at checkout and keeps gift card balances cleaner and easier to reconcile.

➔ Smarter waiver checks during member check‑in

We’ve refined check‑in logic so instructed session specific waivers no longer block general entry.

• General entry check-ins: Members are only blocked if a waiver required for general entry is incomplete.
• Instructed Session check-ins: Members are blocked if any waiver required for that specific instructed session/activity is incomplete.
• Clearer messaging: When a check-in is blocked, you’ll see which waiver is missing and whether it’s required for general entry or for that class - making it easier to explain next steps to the customer.

➔ Self Check-in Kiosk upgrade

Based on recent operator feedback, we’ve rolled out immediate enhancements to streamline the self check-in process for both staff and customers.

UI & Design Enhancements

• Family-Friendly Interface: Upgraded visual design tailored specifically for family check-ins.

• Simplified Pass Selection: Clearer UI for choosing general entry pass types.
• Streamlined Session Booking: Intuitive layouts for selecting instructed sessions.

• Prominent Alert Messaging: High-visibility messaging that clearly highlights check-in blockers or errors before guests get stuck.

Performance & Reliability

• Rapid-Fire Code Scanning: Optimized scan-processing speeds so back-to-back code scans are captured reliably without dropping checks.

➔ Meta Pixel & Conversion API (CAPI) Optimisation

This release improves Meta tracking reliability for operators running ads by fixing missing/invalid parameters on Purchase events, validating AddToCart tracking, and adding support for a new Lead event (where enabled/configured).

Who this helps

• Operators/marketers: more accurate event data for Meta optimisation and reporting (especially ROAS and value-based optimisation).
• Your customers: smoother purchase flows with fewer tracking-related issues and fewer false “tracking broke” support cases.

What’s improved

1) Purchase event parameter fix (high priority)

Meta was reporting “No Parameters Detected” for some Purchase events. We’ve tightened up event payloads so Meta receives the key parameters it expects.

What operators should see

• Purchase events now consistently include:
• Reduced (ideally eliminated) Meta Diagnostics warnings around missing/invalid parameters.
• More reliable purchase-value reporting and campaign optimisation.

Where this applies

• Drop-in class purchase
• Class booking with saved card
• Membership/pack purchase
• Course booking with saved card
• Event booking with saved card
• POS payment success

2) AddToCart event audit

We reviewed and validated AddToCart tracking to improve consistency across purchase journeys - especially where missing or duplicated signals can skew funnel reporting.

What operators should see

• AddToCart fires more reliably and consistently (no accidental duplicates, fewer gaps).
• Improved confidence in cart-to-purchase funnel metrics in Meta.

3) New Lead tracking event (configurable)

We’ve added support for a Lead event so operators can measure and optimise top-of-funnel acquisition - based on the trigger(s) you choose to treat as a “lead”.

Examples of lead triggers (operator-defined)

• Account creation / registration completion
• Newsletter sign-up
• Contact/request info form submission
• Trial inquiry completion

What operators should see

• Lead appears in Meta Test Events / Pixel Helper when the configured action occurs.
• Designed to avoid duplicates from refresh/re-render behavior.

Operator-facing testing checklist (recommended)

To verify on your instance:

1. Use Meta Pixel Helper and/or Meta Events Manager → Test Events in staging (or a controlled live test).
2. Confirm events fire as expected:
3. Check Meta Events Manager → Diagnostics after ~24 hours to confirm warnings drop and no new critical warnings appear.

Notes / things to be aware of

• If you currently interpret POS purchases as per item vs per transaction, your reporting may differ depending on how your setup is configured (this affects purchase counts/value aggregation).
• Currency/value handling should be consistent across tenants; if your operation runs multiple locations or configurations, verify currency is correct per site.