Release Notes: June 4, 2026

What's New

This release note covers a number of updates and improvements to Clava.

Updated

Bulk Edit - Waitlist

Managing your sessions just got easier. You can now update waitlist settings for multiple sessions at once:

• Toggle Waitlists: Enable or disable waitlists in bulk.
• Set Capacity: Quickly switch between Unlimited waitlists or a Set Limit of attendees for all selected sessions.

Routing Number (US Operators only)

US operators can now add an ABA routing number in Business Settings. The field appears only for US accounts and will be included on invoices and receipts.

Competency-based access control for Civintec door entry self-check-in

What’s new

• You can now optionally restrict Civintec-powered self-check-in door entry based on a member’s competency status.
• When enabled, only members who meet the selected competency requirement can successfully self-check-in at Civintec-controlled doors.

Why it matters

• Improves safety by ensuring self-check-in aligns with your site’s competency policies.
• Reduces front-desk interruptions by making access eligibility clearer and more consistent.
• Makes troubleshooting easier with better visibility into access outcomes.

How it works (at a glance)

• Head to Settings > Integrations > Access Control > Edit - Turn on “Require competency to open this door” in your Civintec door settings.

• On each self-check-in attempt, Clava evaluates the member’s competency status in real time and allows/denies entry accordingly.
• We provide a default Entry Denied email which you can customise by visiting Settings > Transactional Emails > Entry Denied

What your customers will experience

• Members who meet the requirement will self-check-in as normal.
• Members who don’t meet the requirement will be blocked from self-check-in and sent the Entry Denied email with guidance on next steps (e.g., complete an assessment or speak with staff).

Important notes

• This restriction applies to self-check-in only - staff can still override entry when appropriate.
• If the setting is disabled, Civintec self-check-in behaves exactly as it did before.

Need help?

Contact support.

Date of Birth shown alongside Age in Participants

Operators can now see a customer’s Date of Birth (DOB) displayed alongside their age in the Participants list - so staff can quickly confirm identity and eligibility without jumping between screens.

Why this matters

Faster check-in and verification: DOB is often the most reliable confirmation detail, especially when names are similar.

Fewer mistakes: Reduces the risk of selecting the wrong person when multiple customers share a name or similar profiles.

Smoother customer experience: Less back-and-forth at the front desk; quicker service for your customers.

What your team will notice

In participant views where Age is currently shown, you’ll now also see DOB directly underneath/next to Age.

No workflow changes required - this is a display improvement only.

Notes / considerations

DOB visibility follows your existing permission and data-availability rules (if DOB is not on file, it won’t appear).

If you export or report on participant data, this change is purely UI display unless otherwise specified in your reporting tools.