Release Notes: May 28, 2026

What's New

Location filtering for Alerts & Notes (Multi-location Operators)

We’ve reduced dashboard “noise” for multi-centre operators by making customer tasks and alerts centre-specific by default, and improved note creation by adding a location selector for multi-site teams. This helps your team focus on the right customers at the right centre, while still supporting operators who manage multiple locations.

What’s new

1. Centre-specific customer tasks & alerts - Tasks and alerts are now scoped to a centre so operators can more quickly triage what matters for their location. For multi-centre operators, you can switch the view to see items for a specific centre when needed.
2. Improved note creation for multi-site operators - If you operate across multiple centres, you’ll now see a required location selector when creating a note. This ensures notes are stored against the correct centre and appear properly in downstream workflows and views.
3. A simpler flow for single-site operators - If you only operate in a single centre, no extra steps: you won’t see a location selector. Notes are automatically associated with your centre, keeping the workflow fast and consistent.

Why this matters

• Faster operator triage: less time sorting through irrelevant cross-centre items.
• Cleaner handoffs: centre teams work the right queue, reducing missed or delayed actions.
• Better customer experience: issues raised for a customer are more reliably handled by the team responsible for that centre.

What you need to do

• Multi-centre operators: when creating a note, choose the correct location (required).
• Single-centre operators: no changes required—continue as normal.

Updated

Disable guest checkout for session bookings (Service Store + Widgets)

Operators can now turn off guest checkout for session bookings from Settings > Bookings & Timetables. When enabled, customers booking sessions through your Service Store or embedded Widgets will be prompted to sign in or create an account before they can complete checkout.

Automatic Door entry systems: For operators with Automatic Door Entry Systems you will want to disable guest checkout to ensure first time customers create an account and receive the correct entry QR codes once a booking is confirmed.

What’s not changing

• Your team can still create bookings for guests via Admin booking flows.
• If you leave the setting off, session bookings continue to support guest checkout as before.

Enhanced Search Visibility

What’s New: We have increased the height of the search results window.

The Benefit: You can now see more results at a single glance, reducing the need to scroll and helping you find what you need faster.

Smoother Schedule Browsing

What’s New: We've optimised how information windows behave when you skim through your schedule.

The Benefit: Hovering quickly across multiple sessions now works flawlessly, with info windows opening and closing without getting stuck on your screen.